Skip to main content

Allow cookies so we can count page views, see which pages and campaigns bring people here, and measure our ads on Meta, Google and LinkedIn. Cookie policy

What does the VARTA error `provider_error` mean?

HTTP status: 502  ·  Type: provider_error

What it means

Reserved as the fallback code for an unrecognised upstream-provider failure.

What causes it

Cause not yet documented as a live path under this exact code — it is the status fallback for a /v1 handler that raises an unmapped 502 (backend/app/api/v1/errors.py). The one known 502 failure today, a failed dial, uses the more specific dial_failed instead.

What to do

Retry, and treat it the same as dial_failed unless the message says otherwise.