Full replay
Timeline scrub with turn-by-turn transcript, detected intents, actions fired and integration responses.
Voice Analytics
Every call transcribed, scored and searchable
Transcripts with sentiment colour-coding, latency charts, token and cost breakdowns, and AI summaries. Negative sentiment and repeated issues feed straight back into agent reconfiguration.
- 100%Calls transcribed
- 4Quality metrics tracked per call
- LiveDashboards, not overnight batches
How it works
What you get
Sentiment triggers
Calls that turn negative are flagged into a human review queue automatically.
Latency forensics
ASR, retrieval, reasoning and TTS timings per turn, so you fix the actual bottleneck.
Cost intelligence
Tokens, cache hits and rupee cost per call, per flow, per department.
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More of the platform
Agent Builder
Pick a persona, set the language and tone, attach knowledge and actions, then publish to a phone number.
ExploreKnowledge Base
Hierarchical knowledge — company-wide, per department, per call flow.
ExploreInbound
Point your number at VARTA and inbound queues disappear.
ExploreOutbound
Load a target list from the mini-CRM or your own systems, choose the department call flow, and launch.
ExploreDevelopers
Create calls, stream events, fetch transcripts and push CRM updates.
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Put VARTA on your phone lines
Talk to a live AI agent for ten minutes — no signup, no card. Or book a walkthrough with our team.