Tier 1 — Defined actions
Typed, tested connectors for the common operations: fetch order, raise ticket, book slot, send payment link.
Integrations
Your agent is only as useful as the systems it can touch
Pre-built connectors for the systems Indian enterprises actually run, plus a universal action layer for everything else — with a three-tier fallback so an integration gap never ends a call badly.
Tier 2 — Universal API call
Any REST endpoint, described once and callable from any node, with auth handled by the platform.
Tier 3 — Graceful degradation
If a system is down, the agent captures the intent, promises a callback and files the task. The call still ends well.
Connectors
What we connect to today
CRM & Sales
- Salesforce
- HubSpot
- Zoho CRM
- Freshsales
- LeadSquared
- Microsoft Dynamics
Support & Ticketing
- Freshdesk
- Zendesk
- Zoho Desk
- Salesforce Service Cloud
- Kapture
- Jira Service Management
ERP & Core Systems
- SAP
- Oracle
- Microsoft Dynamics 365
- Tally
- Custom LMS / LOS
- Dealer management systems
Telephony & Carriers
- SIP / SIP-TLS
- Twilio
- Exotel
- Knowlarity
- Ozonetel
- Bring your own carrier
Messaging
- WhatsApp Business API
- SMS via DLT
- RCS
- Push notifications
Payments & Scheduling
- Razorpay
- PayU
- Cashfree
- Google Calendar
- Outlook Calendar
- Calendly
Running something custom?
If it speaks REST, SOAP through a gateway, or sits behind a VPN we can reach, VARTA can call it. Most bespoke integrations are live within a week.
Put VARTA on your phone lines
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